WARRANTY
All watches are supplied with a 2-year seller warranty. This warranty is provided alongside your statutory rights and does not affect them in any way.
Please note that to activate and validate the warranty, the original invoice issued at the time of purchase must be presented.
What Is Covered Under Warranty
The warranty applies to the following components:
Watch mechanism (movement)
Watch dial, including the face and internal hands
Items with Limited Coverage
The following parts are covered for a period of 60 days only, as they are subject to normal wear and tear. After 60 days, these items are not included under warranty:
Watch strap
Winder and chronograph push buttons
External crystals or gemstones
Glass scratches or glass breakage
Battery
Warranty Exclusions
The warranty does not cover damage caused by:
Incorrect use or improper handling
Lack of care or maintenance
Accidental damage
Normal wear and tear over time
Water damage, unless the watch is clearly marked as water-resistant
Please ensure the stated ATM water-resistance rating is followed.
Water Resistance Guidance
Manufacturers provide their own water-resistance standards. The following are general guidelines:
3 ATM / 30 meters – Suitable for splashes, rain, and minimal water contact
5 ATM / 50 meters – Suitable for brief immersion in still water, such as washing the face
10 ATM / 100 meters – Suitable for bathing, swimming, and snorkeling
20 ATM / 200 meters – Suitable for scuba diving
Customer Support
If you have any questions, require additional information, or need assistance with your order — including warranty-related inquiries — our customer support team is available to help. Please feel free to contact us via email, and we will respond as promptly as possible.
📧 Email: support@aitrends247.com