WARRANTY

All watches are supplied with a 2-year seller warranty. This warranty is provided alongside your statutory rights and does not affect them in any way.

Please note that to activate and validate the warranty, the original invoice issued at the time of purchase must be presented.


What Is Covered Under Warranty

The warranty applies to the following components:

  • Watch mechanism (movement)

  • Watch dial, including the face and internal hands


Items with Limited Coverage

The following parts are covered for a period of 60 days only, as they are subject to normal wear and tear. After 60 days, these items are not included under warranty:

  • Watch strap

  • Winder and chronograph push buttons

  • External crystals or gemstones

  • Glass scratches or glass breakage

  • Battery


Warranty Exclusions

The warranty does not cover damage caused by:

  • Incorrect use or improper handling

  • Lack of care or maintenance

  • Accidental damage

  • Normal wear and tear over time

  • Water damage, unless the watch is clearly marked as water-resistant

Please ensure the stated ATM water-resistance rating is followed.


Water Resistance Guidance

Manufacturers provide their own water-resistance standards. The following are general guidelines:

  • 3 ATM / 30 meters – Suitable for splashes, rain, and minimal water contact

  • 5 ATM / 50 meters – Suitable for brief immersion in still water, such as washing the face

  • 10 ATM / 100 meters – Suitable for bathing, swimming, and snorkeling

  • 20 ATM / 200 meters – Suitable for scuba diving


Customer Support

If you have any questions, require additional information, or need assistance with your order — including warranty-related inquiries — our customer support team is available to help. Please feel free to contact us via email, and we will respond as promptly as possible.

📧 Email: support@aitrends247.com